CHENNAI, July 21, 2017
With 210 million users and 18 million user needs per annum, Sulekha has emerged as the largest digital Local Services firm
Sulekha, India’s largest and fastest growing digital platform for local services, has won the award for the ‘Best App’ at the Global Mobile App Summit & Awards (GMASA) in the Lifestyle category. The Global Mobile App Summit & Awards (GMASA) is the largest event on mobile innovations, and the award recognises excellence in mobile apps development and marketing.
Speaking on the occasion, Mr. Satya Prabhakar, CEO & Founder, Sulekha, said, “Sulekha has completely changed its local services platform in the last 18-24 months compared to its services prior to 2015 [refer below]. Today, Sulekha helps over 60,000 small and medium businesses get targeted prospects, which generates approximately Rs. 1,800 crores ($280 million) per annum of local services business. Sulekha’s local services app is used by users to post their requests on a variety of local services like home appliance repair, moving services, kitchen renovation, coaching classes, computer training and 200+ categories. We are delighted to receive this award from GMASA; it is a recognition of the extraordinary value that Sulekha provides to consumers and businesses.”
Scale of Sulekha
No. of users per annum – Increased to 210 M users per annum from 90 M users in 2015
Putting users first – In 2017, users fill their need on Sulekha and receive calls compared to 2015 where user had to make calls themselves
Service provider flow
Designed for better customer experience – Qualified and reviewed service providers make calls to users
KYC of service providers
The service providers go through a through verification – Sulekha KYC check verifies service providers on multiple parameters including the quality, process, technique and business identity verification
The winners at this year’s GMASA were selected through an extensive three-stage selection process comprising online voting by consumers, jury review and final review by the GMASA board members. The mobile apps were reviewed by the jury on the basis of content, structure and navigation, visual design, functionality, interactivity and overall experience.
Sulekha is one of India’s largest and fastest-growing digital platforms for local service need fulfillment in over 40 cities, connecting tens of millions of users and local businesses in 200+ need categories such as computer training, serviced apartments, wooden flooring, party catering, baby-sitting, elder care, yoga lessons, kitchen renovation, wedding photography, moving-packing, pest control, event planning and auto repair. Sulekha has 14 offices and 2,000+ employees across India and abroad (Austin), including Delhi, Mumbai, Pune, Ahmedabad, Hyderabad, Bengaluru, Kolkata and Chennai.